Effective Date: [05/06/25]
At MediaBoom, we aim to deliver high-quality digital promotion services. However, if there’s a valid issue with your order, we do offer partial refunds under specific conditions.
✅ Eligibility for Refunds
You may be eligible for a 50% to 70% refund (maximum) in the following situations:
- Service Not Delivered
- If we fail to deliver the service within the promised timeframe (usually 0–24 hours), and no valid update is provided.
- Partial Delivery or Major Technical Errors
- If your order is only partially completed due to a fault on our side.
- Duplicate Payments
- If you accidentally paid twice for the same service.
🟨 Note: In all cases, only 50% to 70% of the total amount may be refunded. Full refunds are not issued once service processing begins.
❌ Non-Refundable Situations
We do not issue refunds in the following cases:
- If the service was successfully delivered as described.
- Drop in followers/views due to platform cleanup or algorithm changes.
- Client-side issues: wrong link, account privacy, username errors, etc.
- Change of mind or dissatisfaction with results after delivery.
🔁 Alternative: Re-Delivery
In eligible cases, we may offer re-delivery instead of a refund if it helps complete your original order.
📝 Refund Request Process
To request a refund:
- Submit your request within 3 days of order delivery.
- Include Order ID, platform name, and reason for refund.
- Email: support@mediaboom.in
- Or fill the Refund Request Form (insert Google Form link)
⏳ Refund Processing Time
Approved refunds will be processed within 7–10 business days to your original payment method.
📌 Final Notes
We are not affiliated with any social media platform like YouTube, Instagram, or Facebook.
Refund approvals and percentages (50% to 70%) are decided on a case-by-case basis.
Repeated refund requests may lead to account suspension.
